Values refer to the espoused and documented norms, ideologies, charters, and philosophies that comprise the apparent values of the organization.

Values refer to the espoused and documented norms, ideologies, charters, and philosophies that comprise the apparent values of the organization.

• A. The unspoken rumors about the company.
• B. The espoused and documented norms, ideologies, charters, and philosophies that comprise the apparent values of the organization.
• C. The physical artifacts in the office.
• D. The daily weather affecting work.

Answer: (B)

Values in organizations are the beliefs and standards the company publicly states and documents. Espoused values are the norms, ideologies, charters, and philosophies that the organization formally communicates as what it stands for. This option matches that idea exactly, listing the elements that show the apparent values the organization declares through its documents and statements, such as mission statements and codes of ethics. Unspoken rumors are informal and unofficial and don’t represent the formal values the organization promotes. Physical artifacts reflect culture and can hint at values, but they aren’t the values themselves. Daily weather has no relation to organizational values.

Values in organizations are the beliefs and standards the company publicly states and documents. Espoused values are the norms, ideologies, charters, and philosophies that the organization formally communicates as what it stands for. This option matches that idea exactly, listing the elements that show the apparent values the organization declares through its documents and statements, such as mission statements and codes of ethics.

Unspoken rumors are informal and unofficial and don’t represent the formal values the organization promotes. Physical artifacts reflect culture and can hint at values, but they aren’t the values themselves. Daily weather has no relation to organizational values.